Definitions of Privacy Policy
At SoftTech-IT, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, enroll in our courses, or interact with our content and services.
Information We Collect
- We may collect the following types of information:
- a. Personal Information
- Name
- Email address
- Phone number (if provided)
- Billing and payment details (if purchasing a course)
- b. Technical Data
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- c. Usage Data
- Course progress
- Quiz or assignment submissions
- Feedback and interactions on the platform
- Pages visited and time spent
How We Use Your Information
- We use the collected information for the following purposes:
- To provide access to our courses and services
- To send course updates, newsletters, and promotional emails
- To improve website functionality and user experience
- To process payments and issue certificates
- To respond to your inquiries and provide support
Cookies and Tracking
- We use cookies and similar tracking technologies to:
- Store user preferences
- Analyze traffic and usage patterns
- Enable site functionality and secure access
- You can manage cookie preferences through your browser settings.
Data Sharing and Third Parties
- We do not sell, trade, or rent your personal information. However, we may share data with trusted third-party providers (e.g., payment processors, email marketing tools) for the sole purpose of providing our services.
Data Security
- We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Your Rights
- Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing emails (via unsubscribe link)
- Request data portability
- To exercise these rights, please contact us at admin@softskillbd.com.
Children's Privacy
- Our website and services are not intended for children under the age of 13. We do not knowingly collect data from children.
Changes to This Policy
- We may update this Privacy Policy from time to time. We encourage you to review it periodically. Continued use of the website after changes are posted signifies your acceptance of the updated policy.
Our platform empowers learners, fosters collaboration, and simplifies the educational journey, making quality education accessible to all.
Contact Us
- 01758101611
- Office Hour: 10 am To 8 pm
- House No: 4, Amin Tower Level: 6, Road: 1/A, Sector: 9, Uttara, Dhaka 1230